Insurance // Yves Krismer, Head of Consumer Goods and Services at the broker Kessler, sees the digital transformation as an opportunity for the company. Even though new players are disrupting the sector, trust and local roots remain key for corporate customers.
Strategy // Should a friendly handshake go digital too at an entirely digitalized company? The coronavirus has shown just how out of the blue companies can be faced with completely unprecedented challenges. Lots of processes are digitalized, but are they also supported by the people who work there?
Best Practice // Change, agile, cloud, digital transformation — these are no doubt among the most popular buzzwords of the moment, and describe our inherent desire for change, combined with our great hope for improvement. These buzzwords are often followed in the same breath by somewhat anxiety-provoking terms like disruption, open banking, fintech, neobanks, challengers, and so on. With this tension between hope and trepidation, what is the best way forward?
Consulting // Digitalization is a comprehensive subject and must be addressed accordingly — that’s a truth that everyone is aware of. A digitalization strategy, therefore, must encompass all areas of a company area. For consultancy firms like ti&m, long-term success thus demands more than “just” supplying innovative technologies.
The digital transformation is no longer just around the corner — it’s in our living rooms! New technologies, platforms and business models, and the associated customer requirements, have become a reality, and the question is no longer whether we want to digitally transform our company, but how we are going to do it. What does digital transformation look like for you, and what strategies do you have for meeting your customers in the new reality? Answers to this and other questions about digital transformation can be found in this ti&m special: End-to-End Digital Transformation.