Channel Suite
Your customer relationships digitalized
Modern bank customers expect all information to be available anytime, anywhere.
Industry solutions
The perfect combination of digital and traditional advice.
Our extension of the physical branch into the digital world.
Covering all needs related to robo-advisors.
Traditional customer service channels perfectly coordinated with digital options.
The most modular and open e-banking system in Switzerland.
The ti&m channel suite is the omnichannel solution for supporting your customers and meeting all of their product and information needs. Our solutions do not separate the physical branch from the digital customer portal, or digital advice from in-person meetings.
Solutions with the ti&m channel suite enable a seamless transition between all channels and are as flexible as the user behavior of your customers.
The ti&m channel suite is modular and, thanks to the various business models, can be used as a flexible technological toolbox to implement your customized digitalization strategy. Differentiate yourself from the competition with tailor-made customer interface solutions that will keep your customers engaged, increase your productivity, and make it easier to acquire new customers.
Decoupling the back-end and front-end systems delivers crucial advantages: speed and agility in the front end and stability and efficiency in the back end. Third-party solutions or in-house developments can be integrated and rolled out at greater speed when combined with the channel suite development kit (CDK).
Business modules
Consultation meetings, perfectly organized and prepared.
Secure and centralized document management.
Secure and customer-oriented communication, simple channel.
Written communication over a secure channel.
Cross-channel event organization from A to Z.
Flexible onboarding. Because first impressions matter.
Efficient mobile banking for your customers.
Our robo-advisor: as flexible as your customers’ investment needs
The intelligent solution for your online mortgage.
Five financial calculators combined in one module
Customized content, high conversion rates.
The most modular and open e-banking system in Switzerland.
This is how we communicate today.
The basis of our technology
Decoupling the back-end and front-end systems delivers crucial advantages. Speed and agility in the front end and stability and efficiency in the back end.
