Chances and risks
Financing real estate is a crucial element of the core business of retail banking. In recent years, in the face of depressed interest rates, mortgages have been an engine of growth. Thanks to high demand, they have also been relatively easy to grant. However, this area is expected to come under pressure in the years ahead from strong increases in real estate prices and tightened regulatory requirements. Customers want to be able to obtain the advice they need outside of normal business hours, both digitally and in person.
Our solution for your online mortgage
ti&m offers an intelligent solution based on the ti&m channel suite covering the entire range of home financing.
Always the right answer along the customer journey
Our solution covers all key customer needs and touchpoints along a prototypical customer journey.