Secure chat
Secure chat: secure communication, simple channel
Secure chat is the ideal communication channel for fast, personalized customer interaction. Secure chat is the ideal communication channel for fast, personalized customer interaction. Several inquiries can be processed at the same time. Ready-made chat message templates are provided to support customer advisors. The user interface can display all customer-relevant information, thus enabling personalized interaction with the customer. Quick, easy, and straightforward.
Your advantages with the Secure Chat
Efficient exchange
An efficient communication channel that can be quickly adapted by customer consultants.
User experience
Thanks to a customizable front end, the service can be seamlessly integrated into the existing environment and meets compliance requirements.
Customer satisfaction
Fast interactions tailored to the customer’s specific needs improve customer service.
Key Features
Quickly and easily involve the right contact person in the conversation.
Fast response time thanks to ready-made text templates.
Documentation and storage in the core banking system.
Secure chat can be easily integrated into existing solutions.
