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Our private and business spheres are shifting more and more into the digital world. We carry out our transactions (almost) exclusively online, and store our personal  information — from tax returns to children’s photos —  somewhere in a cloud. And so it goes without saying that the same principle applies to digitalization as to a bank: Trust is the highest good. Digital trust is becoming a  decisive competitive factor. To meet the demands and challenges in the long term, it is crucial to view the issue from all perspectives.

Blockchain, AI and co. — technology takes center stage

Technology plays a key role in digital trust. But this role is quite ambivalent. Innovations such as blockchain, artificial intelligence and IoT certainly offer new opportunities to strengthen digital trust. However, they also pose new dangers that threaten to shake trust, whether intentionally through the activities of cyber criminals or unintentionally through an incorrect response from an intelligent chatbot due to bias. Our Digital Trust Center seamlessly integrates these technologies into existing infrastructures and processes. This enables companies to minimize risks and strengthen trust in the stakeholders through automated compliance checks, continuous security analysis, and tailored training.

Expertise throughout the entire user journey

By integrating technology, compliance, governance, and a trusting corporate culture, companies can create a foundation for digital trust that equips them for the challenges of the future. ti&m offers a comprehensive range of coordinated services and products that help companies build and maintain digital trust. Based on our many years of expertise and innovative strength, our Digital Trust Center advises our customers on implementing secure trust concepts and develops tailor-made solutions that address the specific requirements and challenges of our customers throughout the entire user journey. To protect our customers against the constantly growing number of cyber threats and attacks, we work with them to develop proactive and effective security strategies. We develop and implement secure digital platforms and infrastructures for our customers, helping them to build resilience against future threats. With ti&m Online Identification, ti&m Authentication, and SOCaaS (Security Operations Center as a Service), we offer  proven security and authentication products that can  be seamlessly integrated into existing solutions. By combining our products and services, we create a robust security environment that ensures digital trust and  enables companies to design their digital business  processes securely and efficiently. We pay particular attention to continuously improving our solutions and adapting them to the changing threat situation.

                

Expertise throughout the entire user journey

By integrating technology, compliance, governance, and a trusting corporate culture, companies can create a foundation for digital trust that equips them for the challenges of the future. ti&m offers a comprehensive range of coordinated services and products that help companies build and maintain digital trust. Based on our many years of expertise and innovative strength, our Digital Trust Center advises our customers on implementing secure trust concepts and develops tailor-made solutions that address the specific requirements and challenges of our customers throughout the entire user journey.

To protect our customers against the constantly growing number of cyber threats and attacks, we work with them to develop proactive and effective security strategies. We develop and implement secure digital platforms and infrastructures for our customers, helping them to build resilience against future threats. With ti&m Online Identification, ti&m Authentication, and SOCaaS (Security Operations Center as a Service), we offer proven security and authentication products that can be seamlessly integrated into existing solutions.

By combining our products and services, we create a robust security environment that ensures digital trust and enables companies to design their digital business processes securely and efficiently. We pay particular attention to continuously improving our solutions and adapting them to the changing threat situation.

Our expertise and our commitment to digital security enable companies not only to meet their current security needs, but also to act in a forward-looking and resilient way. We thus play a key role in ensuring that our customers can operate successfully and confi -dently in the digital age. We provide companies with comprehensive support in successfully shaping their digital transformation and help to build trust among their customers, partners, and employees.

                

Global perspective and cultural change

The World Economic Forum has developed a framework that offers a comprehensive guide for companies to understand and implement digital trust on a global level. It includes guidelines on cybersecurity, privacy, trans-parency, redressability, auditability, fairness, interoper-ability, and safety, and shows how digital trust can be strengthened throughout the economy through collabo-rative approaches.

However, anchoring digital trust in an organization in the long term requires more than just innovation, technological expertise, and the right measures in terms of cybersecurity, data protection, and interoperability. Digital trust, transparency, ethics, and respect must be embedded in the corporate culture, and the manage-ment must model these values on a daily basis. Without this, even the most well-thought-out measures will not have the desired effect. A successful change in culture is the only way to strengthen employees’ and customers’ trust in the long term