Automatic online identification software

ti&m Online Identification: enabling trust for you and your customers

ti&m Online Identification connects people and companies through trust. With our solution, the verification process becomes an invisible assistant that breaks down barriers and creates security. Whether concluding a contract, opening an account or using digital signatures – ti&m Online Identification makes secure interactions simple, fast and reliable. Place your trust in a solution that not only protects, but also connects.

Loved by leading companies, recognized by market leaders

Tailor-made digital identification solutions

Revolutionize your sector with our tailored digital identification solutions for banking, egovernment and insurance.

Banking

Our digital identification solution is tailored to the specific requirements of the banking sector. Whether it’s opening new accounts, conducting transactions or complying with regulatory requirements, our software ensures seamless and secure identification processes for banks and financial institutions.

Electronic government services

Digital identification is revolutionizing the way authorities interact with their citizens and provide public services. From online tax returns to applications for state benefits, digital identification enables secure and convenient access to electronic government services, increasing efficiency and citizen satisfaction.

Insurance

In the insurance industry, digital identification simplifies the verification of policyholders, the processing of claims, and risk assessment. By using digital identity solutions, insurers can optimize customer onboarding, speed up claims settlement, and effectively combat insurance fraud.

What you can achieve with ti&m Online Identification

Identity Verification

Fast, secure and seamless identity verification

Our patented document verification system will read identity cards and passports from over 40 countries and perform advanced checks in milliseconds. To complete the verification we read the documents’ MRZ and the hologram. The ID information is then compared with the facial biometrics of the user taken during a liveness check.

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High success rate

Increase success rate with asynchronous checking

When a document cannot be verified by the algorithm, the asynchronous check system kicks in. The verification request is routed to our 24/7 call center for manual review, while the customer can proceed with their journey. This avoids drop-outs while maintaining high security standards.

Electronic signature

From first touchpoint to signature in one go

Close the entire client lifecycle by letting customers sign contracts after identification. ti&m Online Identification is certified to support the issuing of QES.

Age verification

Verify age in the blink of an eye

Simple, super-fast and seamless verification of a user’s birthdate with just one scan. Let online business flourish while maintaining your compliance standards.

Process design

Design your individual onboarding process

Design your entire onboarding process with us – with our plug-and-play solution we can add, remove or adapt onboarding steps in no time. Furthermore, we have a team of onboarding consultants and UX experts that can help you deliver the best user experience to your customers.

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Digital Client Onboarding with ti&m Online Identification

Raiffeisen

Raiffeisen wanted to offer its customers the opportunity to open an account online independently. To this end, Raiffeisen provided them with a mobile app featuring ti&m Online Identification and an integration into the Raiffeisen processes, starting from August 2023. As part of the onboarding process, customers can identify themselves and digitally sign documents.

We are ZertES and eIDAS certified

Our solution is ETSI certified and has been independently audited for the generation of QES in accordance with ZertES and eIDAS regulations. ti&m Online Identification is thus the only solution that enables QES in both the Swiss and the European market.

Monitor, analyze and optimize your onboarding process

With our comprehensive workbench, you can track each identification process in detail, enabling you to help your customers quickly and avoid unnecessary waiting times.

With extensive analytics to predict your demand over time, the next generation of our workbench will change the way you handle and streamline your onboarding.

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Integration and hosting

Our flexible integration options let you tailor ti&m Online Identification to your needs. Deploy it as a standalone app, integrate it seamlessly into your existing application, or use our backend SDK with your own frontend for full control over the user experience. Hosting is just as adaptable - choose between a secure SaaS model for easy scalability or on-premises deployment for maximum data control and compliance. Whatever your setup, our solution ensures a smooth and secure identity verification process.

Stellar usability optimized over the years

Our UX designers have spent years refining ti&m Online Identification, conducting extensive user testing to create an intuitive and seamless experience. Every step has been optimized for clarity, ensuring effortless navigation and easy-to-understand instructions. The result is a smooth, frictionless process that minimizes dropouts and provides the best possible digital experience.

Comprehensive Verification of Identity Documents

User experience

A full design team is available as needed to help you improve your onboarding journey end to end.

Advanced document verification

With advanced AI and millions of data points, our system can detect fraudulent documents in milliseconds.

Global coverage

Our system supports the verification of documents from over 40 countries, to increase your chances of success.

MRZ and VIZ

Go beyond photographs – our system is able to read a document through the Machine Readable Zone (MRZ) as well as the Visual Inspection Zone (VIZ).

Hologram check

We also verify the authenticity of a document by means of a hologram check.

Forged photo detection

Our system is able to detect if a photograph is forged or has been altered.

NFC

Further improve security by employing near-field communication (NFC) technology when supported by the document.

Patented technology

Our technology to read the security zones of ID documents has been registered as a patent.

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Swisscom relies on Online Identification from ti&m

With Swisscom Sign, Swisscom offers all users of the My Swisscom app a free electronic signature service. To qualify users for legally valid electronic signatures, Swisscom uses the online identification software from ti&m.

More about Swisscom Sign

Digital onboarding for retail customers

Obwaldner Kantonalbank

As part of the Finnova Portal as a Service project, a collaboration between Finnova and ti&m, ti&m Online Identification was introduced at Obwaldner Kantonalbank.

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Head of Digital Identification

Roger Zuberbühler

Like the sound of fully automated customer onboarding? I’d love to show you a demo of our online identification app.