Self-service in SME banking: More efficiency for banks and customers

A lot is happening in the SME banking sector – from rising customer expectations to new technological solutions. But it's often difficult to keep track. This webinar offers you clear guidance on current developments and demonstrates practical approaches for how you as a bank can respond to these growing demands.

Content at a glance:

• Introduction to SME banking: What makes this sector so dynamic and strategically important?
• Focus on self-service: Why self-service is one of the most important requirements of SME customers – and how banks can benefit from it.

Get an overview of the latest trends and findings from research and practice, and learn how self-service, as a central component of modern SME banking solutions, increases customer satisfaction and makes processes more efficient. Take the opportunity to learn about future-proof approaches for your bank and compare them with your own initiatives.

The webinar is aimed at anyone who wants to better understand the SME market and develop solutions that meet current challenges – from executives to product managers in banks.

Duration: 30 minutes

Speaker: Benedikt Schulz

Benedikt Schulz is a product manager and management consultant for digital banking with a focus on SMEs and corporate banking. Through numerous projects in Switzerland and Europe, he has extensive experience in the field of SME self-service and supports clients in implementing innovative topics and trends.