Skip to content

The optimization potential of AI focuses on public-sector processes

Public authorities can use AI agents to improve citizen services through automated, responsive digital interactions. Smart automation streamlines administrative processes, reduces bureaucracy and increases efficiency. AI-powered analytics support smart city initiatives by optimizing infrastructure management and resource allocation. By leveraging AI, public institutions can deliver faster, more transparent and more citizen-friendly services.

Our AI agents offer all this and much more.

We build our AI agents around your processes:

Dividing your operations into citizen-facing, core, and support processes enables the targeted deployment of AI agents where they create the most value. Citizen processes offer potential for automation, core processes benefit from data-based decision support, and support processes can be made more efficient.

Citizen processes

Intelligent chatbots and automated application processes digitalize and optimize citizen services.

Core processes

Detailed reports and data-driven analyses enable more targeted planning and decision-making.

Support processes

All processes running in the background: increase efficiency with intelligent conversation recording and chatbots.

Meeting transcripts and summaries – also in Swiss German

Our smart transcription solution for MS Teams brings efficiency, clarity and accountability to your meetings – no Copilot license required. Automatic installation ensures a seamless start, while accurate transcriptions in multiple languages – including Swiss German – provide clarity.

Powered by robust open-source technology, the system identifies different speakers, generates concise summaries, and highlights key to-dos. All results can be integrated directly into your CRM or internal systems. You retain full flexibility and control over your data – store it on Azure, on-premises, or at a location of your choice.

Discover our AI agent use cases for the financial sector:

More AI solutions for the financial industry

AI assistants

Based on LLMs, AI assistants automate administrative tasks or offer support in the execution of repetitive tasks. They are reactive and perform a task according to the user’s prompt. Discover our selection of AI assistants here.

AI agents

Tailored AI agents for your industry: we develop AI solutions based on ti&m’s expertise and the specific needs of our clients.

Lisa Kondratieva

Head of AI & Digital Solutions

Lisa Kondratieva

Discover all use cases for industry-specific AI agents. Book a meeting now.