Digital Application Management for the Zurich Health Directorate

To pursue their professions in the Canton of Zurich, doctors, dentists, pharmacists or persons with similar professions must regularly submit or renew applications to the Department of Health of the Canton of Zurich. Thanks to eBeGe – electronic authorizations in the healthcare sector – these applications can now be completed and submitted completely online and are transferred to the specialist application of the Department of Health for further processing without media discontinuity. Error-free communication between the two systems was an important requirement, as the specialist application was being developed in parallel with the project.

The application is integrated into the ZHservices architecture of the Canton of Zurich and offers user-friendly and clear processing of the more than 50 available application types, such as license applications (OKP), professional practice licenses (BAB), initial operating licenses (BEB) or assistant doctor applications (AZA). Additional queries and checks in the application ensure that the information provided in the applications submitted is of the highest quality.

By expanding ZHservices with eBeGE, the Canton of Zurich is making it easier for applicants and employees of the Department of Health to submit and process applications. The project, which was created as part of the digitalization of the Canton of Zurich, is expected to go live in 2025.

“What we appreciate about ti&m is its solution-oriented, straightforward collaborative approach, as well as its ability to flexibly call in personnel during intensive phases – such as the efficient processing of bug fixes during the test phase.”
– Gina Trevisan, Business Analyst & Project Manager for Process Digitization and Innovation, Department of Health of the Canton of Zurich

Head of AI & Digital Solutions

Lisa Kondratieva

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